long reviled as not that completely different from thugs, it seems that the Punjab Police has been witnessing a renaissance of varieties. Aided via expertise, it’s changing into a good power for alternate. The thana culture has, for higher or worse, gone through transformation by using the introduction of information technology in the police force.
the brand new Tech-Powered Police Ops Rooms
The Punjab Police has made use of technology in a myriad of how. they have totally-equipped ops room that come with television screens, pulling and exhibiting surveillance photos from CCTV cameras and likewise from police patrol cars. information is displayed in actual-time and complaints are additionally being monitored concerning any felony going-ons within the city.
The Police gets ahold of citizen complaints through a centralized 8330 SMS and Rescue 15 programs. whether or not its about a lost CNIC, a dacoity, or a murder, individuals can either report back to the police in particular person or during the phone/SMS service, and the ops room will get get admission to to all that information each time wanted.
The database is comprehensive, letting police observe past records and important points about a crime akin to place, type, time, etc. Any documented data from 84 police stations across the province can be at the fingertips of the police.
circumstances can also be assigned, closed and tracked by means of the real-time show installed in these ops rooms that had been developed in close conjunction with PBIT (Punjab Board of IT). at present 4 of the six police divisions in Lahore have get admission to to this technology that additionally connects the police stations within the metropolis with every different and the CCPO (capital city police officer) place of work. via digitizing crime, officials can prioritize the place efforts wish to be made.
How Complaints are treated
Its no secret that there’s an immense trust deficit between the police and the populace, which is why the tech venture spearheaded through PBIT is uniquely posed to bridge this gap. For its phase, police stations are now geared up with unique reception desks to assist complainants and run a complaint/FIR registration gadget. for individuals who don’t want to talk over with police stations, a special helpline has been set up on the IG’s office so that people can complain about any non-cooperative police personnel.
Police thanas now have front desks the place a IT-literate individual can draft your grievance in an instant. If the criticism doesn’t require any inquiry or verification from the police, it’s transformed into an FIR. For textual content-primarily based complaints, the sender is contacted by the SP administrative center or the CCPO. Any progress can be despatched relating to your complaints by way of followup texts. in truth, there’s no wish to even talk over with a police station to get your FIR, since the police can e-mail it to you you probably have supplied them an tackle of the same.
it is good to see so much headway made in digitizing crime and combating it with the entire drive of information know-how. And we can best hope that the success of this venture is translated into the reformation of alternative cities and their law enforcement companies. Granted that people will take time to heat as much as a digital police tradition, but regularly, and by way of seeing fruitful results, the individuals can include this new system.